Legal

Privacy Policy

LIME Cannabis

Privacy Policy

Last Updated: February, 2026 | Effective Date: February, 2026

Introduction

This Privacy Policy ("Policy") describes how LIME Cannabis, operated by Sunderstorm, Inc. ("Company," "we," "our," or "us"), collects, uses, stores, shares, and protects your personal information when you visit our website, use our services, or interact with us online.

We are committed to protecting your privacy in compliance with the California Consumer Privacy Act (CCPA), the California Privacy Rights Act (CPRA), and all other applicable state and federal privacy laws. This Policy applies to California residents and to visitors who interact with this California-focused website.

By using our website, you acknowledge that you have read and understood this Policy. If you do not agree with this Policy, please do not use our website or services.

NOTICE AT COLLECTION: Personal information is collected at or before the point of data collection, including when you submit a contact request, submit a privacy request, or subscribe to marketing communications if offered. This Policy constitutes our Notice at Collection as required by the CPRA.

Who We Are

Legal Entity: Sunderstorm, Inc., operating as LIME Cannabis

Business Address: 4605 Lankershim Blvd STE 418, North Hollywood CA 91601

Contact Email: info@sunderstorm.com

Contact Phone: (866) 988-7405

Information We Collect

We collect personal information necessary to operate our business, provide customer support, respond to inquiries and privacy requests, conduct analytics where used, and comply with applicable legal requirements. We may collect the following categories of personal information:

Identifiers

  • Full name
  • Email address
  • Telephone number
  • Mailing address, if provided
  • IP address and device identifiers
  • Government-issued ID (for age verification purposes only, if required)

Account Information (If applicable)

  • Username and account credentials (passwords are stored in encrypted form)
  • Account preferences and settings

Commercial Information (If applicable)

  • Products viewed or considered
  • Order history and transaction records, where applicable through authorized channels
  • Payment information, if future ecommerce or payment features are offered through authorized providers

Internet and Network Activity Data

  • Browsing and search history on our website
  • Cookies, browser storage, and similar site technologies
  • Device type, browser type, and operating system
  • Referring URLs and pages visited

Geolocation Data

  • General location data derived from IP address
  • Precise location data only if you opt in and your device permits

Marketing and Communications Data

  • Preferences for receiving marketing communications
  • Records of communications consent and opt-in/opt-out status

Sensitive Personal Information

We may collect the following categories of Sensitive Personal Information, as defined under CPRA, solely to the extent necessary for the purposes described in this Policy:

  • Government ID numbers used solely for age verification
  • Account log-in credentials (encrypted)

We do not use or disclose Sensitive Personal Information for purposes beyond those permitted by law. You have the right to limit our use and disclosure of Sensitive Personal Information. See your rights section below for instructions on how to exercise this right.

How We Use Your Personal Information

We use the personal information we collect for the following purposes:

  • To respond to product, retailer, contact, and privacy requests
  • To verify your age and identity as required by applicable cannabis regulations
  • To communicate with you about customer support inquiries and website interactions
  • To send promotional communications, offers, and marketing materials, but only with your consent where required
  • To improve our website, services, products, and user experience
  • To conduct analytics and measure the effectiveness of our website and marketing campaigns
  • To detect, prevent, and respond to fraud, security threats, and unauthorized access
  • To comply with applicable state and federal laws, including California cannabis licensing and regulatory requirements
  • To resolve disputes, enforce our Terms of Service, and protect our legal rights
  • To maintain accurate business records for tax, audit, and regulatory compliance purposes

How We Share Your Personal Information

We do not sell your personal information to third parties. We do not share your personal information for cross-context behavioral advertising purposes without offering you the ability to opt out. If this practice ever changes, we will update this Policy and provide a clearly labeled "Do Not Sell or Share My Personal Information" link.

We may share your personal information with the following categories of third parties, solely as necessary for the purposes described in this Policy:

  • Payment processors, where applicable if future ecommerce or payment features are offered
  • Shipping and delivery carriers, where applicable through authorized channels
  • Website hosting and analytics service providers, where used, to help us understand website performance
  • Age verification service providers, to comply with cannabis regulatory requirements
  • Marketing platform providers, to deliver communications you have consented to receive
  • Legal and compliance service providers, including attorneys and accountants
  • Law enforcement or regulatory agencies, when required by applicable law, court order, or to protect legal rights
  • Business successors, in connection with a merger, acquisition, or sale of assets, subject to the same privacy protections described in this Policy

We require all third-party service providers to maintain appropriate security measures and to use your personal information only as directed by us and in accordance with applicable law.

California "Shine the Light" Disclosure

Under California Civil Code Section 1798.83, California residents may request information about whether we have disclosed personal information to third parties for those parties' direct marketing purposes. We do not disclose personal information to third parties for their own direct marketing purposes. If our practices change, we will update this disclosure accordingly.

Cookies and Tracking Technologies

We use cookies and similar technologies on our website. Cookies are small data files stored on your device that help us improve functionality, analyze usage, and where applicable, deliver relevant content. The categories of cookies we use are:

  • Strictly Necessary Cookies and Browser Storage: Required for the website to function, including age-gate verification. These cannot be disabled.
  • Functional Cookies: Enable enhanced functionality such as saved preferences and personalization. Disabling these may affect your experience.
  • Analytics Cookies: May allow us to understand how visitors use our website, which pages are most visited, and how to improve performance if analytics tools are added.
  • Marketing and Advertising Cookies: May be used to deliver content relevant to your interests if advertising tools are added.

At this time, our website uses browser storage for necessary site functions, including age-gate verification. We do not currently use advertising pixels or cross-context behavioral advertising cookies on this static website. If we add analytics, advertising, or other optional tracking technologies in the future, we will update this Policy and provide any required privacy controls.

We honor opt-out preference signals, including the Global Privacy Control (GPC), where required by applicable law. If a valid GPC signal is detected, we will treat it as a request to opt out of the sale or sharing of personal information.

Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes for which it was collected, including:

  • Transaction and order records, where applicable: 7 years, for tax, regulatory, and audit compliance
  • Account information, where applicable: Duration of account plus 2 years following closure
  • Age verification records: As required by applicable state cannabis regulations
  • Marketing consent records: Duration of consent plus 3 years
  • Customer support records: 3 years from resolution
  • Legal hold records: As directed by counsel and applicable law

We periodically review and delete personal information that is no longer necessary for any business or legal purpose.

Data Security

We implement commercially reasonable and industry-standard technical, organizational, and administrative security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption of data in transit and at rest, access controls and authentication requirements, regular security assessments, and employee training on data handling practices.

While we take reasonable precautions, no security system is impenetrable, and we cannot guarantee the absolute security of your information. In the event of a data breach affecting your personal information, we will notify affected individuals in accordance with California Civil Code Sections 1798.29 and 1798.82 and other applicable state breach notification laws. We will provide notice without unreasonable delay, and within the timeframes required by law.

Third-Party Links and Websites

Our website may contain links to third-party websites, including regulatory agency sites, partner brands, and social media platforms. We are not responsible for the privacy practices, content, or security of those sites. We encourage you to review the privacy policies of any third-party site you visit. Third-party sites accessed through links on our website are not covered by this Policy.

Age Restrictions and Children's Privacy

Our website and services are intended solely for individuals who are 21 years of age or older, consistent with the minimum legal age for adult-use cannabis purchase and use in California. We do not knowingly collect personal information from individuals under the age of 21. If we become aware that we have inadvertently collected personal information from a person under 21, we will promptly delete it. If you believe we have collected information from a minor, please contact us immediately at info@sunderstorm.com.

Your Privacy Rights (California Residents)

As a California resident, you have the following rights under the CCPA and CPRA:

Right to Know

You have the right to request disclosure of the categories and specific pieces of personal information we have collected about you in the preceding 12 months, the categories of sources from which that information was collected, the business or commercial purposes for collection, and the categories of third parties with whom we have shared the information.

Right to Access

You have the right to request a copy of the specific personal information we have collected about you in the preceding 12 months.

Right to Delete

You have the right to request deletion of personal information we have collected from you, subject to certain exceptions permitted by law, such as information needed to complete a transaction, comply with a legal obligation, or detect and prevent fraud.

Right to Correct

You have the right to request correction of inaccurate personal information that we maintain about you. Upon receiving a verified request, we will use commercially reasonable efforts to correct the inaccurate information.

Right to Opt-Out of Sale or Sharing

You have the right to opt out of the sale or sharing of your personal information. We do not currently sell or share personal information as defined under CPRA. If this changes, we will provide a prominent "Do Not Sell or Share My Personal Information" link on our homepage and in this Policy.

Right to Limit Use of Sensitive Personal Information

You have the right to direct us to limit our use and disclosure of your Sensitive Personal Information to only what is necessary to provide the goods and services you request or as permitted by law. To exercise this right, contact us using the methods below.

Right to Non-Discrimination

We will not discriminate against you for exercising any of your privacy rights. We will not deny goods or services, charge different prices, or provide a different quality of service based on your exercise of these rights.

Authorized Agents

You may designate an authorized agent to submit CCPA/CPRA requests on your behalf. To do so, you must provide us with a signed written authorization or a valid power of attorney granting the agent permission to act on your behalf. We may also require you to verify your own identity in connection with the request. Authorized agents must submit requests using the contact methods below and include proof of authorization.

Verification and Response

We will verify your identity before processing any request. For most requests, verification involves matching the information you provide against information we have on file. We will respond to verifiable requests within 45 calendar days. If we require additional time, we will notify you and may extend our response by an additional 45 days. Requests may be made through the following channels:

Financial Incentive Programs

We do not currently operate any loyalty, rewards, or financial incentive programs that involve the collection or use of personal information in exchange for discounts or other benefits. If we establish such a program in the future, we will provide a separate financial incentive notice describing the material terms as required by CCPA/CPRA.

Email and Marketing Communications

If you opt in to receive marketing communications from us, you may opt out at any time by clicking the "Unsubscribe" link in any marketing email, contacting us at info@sunderstorm.com, or calling (866) 988-7405. We comply with the CAN-SPAM Act. All commercial emails we send will identify us as the sender, include a physical mailing address, and include a clear and functional opt-out mechanism.

Changes to This Privacy Policy

We may update this Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. We will post the updated Policy on our website with a revised "Last Updated" date. Material changes will be communicated to registered users via email or through a prominent notice on our website. Your continued use of the website following the posting of changes constitutes your acceptance of the updated Policy.

Contact Us

For questions about this Privacy Policy or to exercise your rights, please contact us:

We aim to respond to all privacy-related inquiries within 30 calendar days.