Accessibility

Digital Accessibility Statement

LIME Cannabis

Digital Accessibility Statement

Last Updated: February, 2026

Our Commitment to Accessibility

Sunderstorm, Inc., operating LIME Cannabis, is committed to ensuring that our digital properties, including our website, mobile experiences, and online services, are accessible to all users, including individuals with disabilities. We believe that everyone deserves equal and full access to information and services, and we are actively working to meet that standard.

This Accessibility Statement applies to the LIME Cannabis website located at https://limecannabis.co (the "Site"). It reflects our ongoing commitment to digital accessibility, our current conformance status, and the steps we are taking to continuously improve the accessibility of our digital properties.

Legal and Regulatory Framework

Our accessibility efforts are guided by the following legal authorities and standards:

The Americans with Disabilities Act of 1990 (ADA), Title III, which prohibits discrimination on the basis of disability in places of public accommodation, which courts have increasingly interpreted to include commercial websites
Section 508 of the Rehabilitation Act of 1973, as amended, to the extent applicable
California Unruh Civil Rights Act (California Civil Code Section 51 et seq.), which broadly prohibits disability-based discrimination and provides independent claims for ADA violations under California law
The Web Content Accessibility Guidelines (WCAG) 2.1, published by the World Wide Web Consortium (W3C), which serve as the industry-recognized technical standard for digital accessibility

We note that the DOJ has issued final rules under Title II of the ADA (effective April 2026) requiring conformance with WCAG 2.1 AA for state and local government websites, and we are monitoring developments under Title III to ensure our practices remain current with evolving legal requirements.

Conformance Status

LIME Cannabis is committed to conforming with WCAG 2.1 Level AA standards to the greatest extent reasonably feasible. WCAG 2.1 success criteria are organized around four core principles:

Principle	Description
Perceivable	Information and UI components must be presentable in ways users can perceive, including non-text alternatives, captions, and adaptable presentation.
Operable	UI components and navigation must be operable by all users, including those relying on keyboard navigation and assistive technologies.
Understandable	Information and UI operation must be understandable, including readable text, predictable behavior, and error assistance.
Robust	Content must be robust enough to be reliably interpreted by a wide variety of user agents, including current and future assistive technologies.

We acknowledge that some portions of the Site may not yet fully conform to WCAG 2.1 Level AA. We are actively working to identify and remediate any gaps, with targeted remediation completed on a rolling basis.

Accessibility Features Currently Implemented

We have implemented the following accessibility features on our Site:

Navigation and Keyboard Access

All interactive elements, including navigation menus, forms, buttons, and links, are accessible via keyboard navigation without requiring a mouse
Visible focus indicators are present on all interactive elements to assist keyboard and switch device users
Logical and consistent tab order is maintained throughout the main site experience

Screen Reader Compatibility

Key images and non-text content include descriptive alternative text where the content is meaningful
Page titles are descriptive and unique to each page
Form fields include programmatic labels and instructions
Forms use native browser validation and clearly labeled fields
ARIA (Accessible Rich Internet Applications) landmark roles are used to identify key page regions

Visual Design and Readability

Color contrast is reviewed against WCAG 2.1 AA targets for normal text, large text, and user interface components
Text content can be resized up to 200% without loss of functionality or content
Color is not used as the sole means of conveying information
We avoid the use of flashing content that could trigger photosensitive seizures (no content flashes more than 3 times per second)

Multimedia

Primary video content is muted or user-initiated where possible
Decorative videos are treated as supporting visual content, and accessible alternatives can be requested through the contact methods below
We are reviewing captions, transcripts, and media controls as part of our ongoing accessibility work

Forms and Interactive Features

All forms include clearly labeled fields with instructions
Error identification is specific, clear, and provides suggested corrections where possible
The age confirmation flow and public contact forms are designed to support keyboard use
Time limits for form completion, where present, include accessible mechanisms to extend the time limit

Mobile and Responsive Accessibility

The Site is responsive and accessible on mobile devices
Touch targets meet minimum size requirements
Content does not require horizontal scrolling at standard viewport widths
The Site is operable in both portrait and landscape orientations

Third-Party Content and Embedded Features

Our Site may link to third-party websites or may later include tools or services provided by third parties, including age verification, analytics, retail, or customer support providers. While we make reasonable efforts to select third-party vendors who meet our accessibility standards, we cannot guarantee the accessibility of all third-party content or linked external websites.

If you encounter an accessibility barrier on third-party content linked from or embedded in our Site, please contact us using the information below so we can work to identify an accessible alternative.

Links to third-party websites are provided for informational purposes only. We are not responsible for the accessibility practices of external websites.

Ongoing Accessibility Efforts

Accessibility Reviews

We review the Site periodically and after significant updates. Reviews may include automated accessibility scanning, manual keyboard checks, and testing with common assistive technologies.

Remediation Process

Accessibility issues identified during reviews or reported by users are prioritized for remediation based on severity and impact. Barriers that prevent access to important site content are reviewed promptly, and lower-priority issues are addressed in our standard update cycle.

Developer Training

We incorporate accessibility review into significant site updates and use WCAG 2.1 standards as a practical reference for design and development decisions.

User Testing

We may conduct accessibility user testing with individuals who use assistive technologies to gain direct feedback on the accessibility of our Site and services.

Known Limitations and Remediation Plan

We are currently reviewing skip-link support, video captions, transcripts, and media controls as part of our accessibility improvement plan. We will conduct regular audits to identify and address additional limitations should they arise.

Accessibility Feedback and Assistance

We welcome feedback about the accessibility of our Site. If you experience any barriers to accessing content, encounter a feature that does not function as expected with your assistive technology, or need content provided in an accessible format, please contact us:

Email: info@sunderstorm.com (Subject line: Accessibility Request or Feedback)
Phone: (866) 988-7405, Monday through Friday, 8am - 5pm, Pacific Time Zone
Mail: Sunderstorm, Inc., 4605 Lankershim Blvd STE 418, North Hollywood CA 91601, Attention: Accessibility Coordinator

Response Commitment

We are committed to responding to all accessibility inquiries and feedback within 3 business days of receipt. If we are unable to resolve an issue within that timeframe, we will provide an acknowledgment with an estimated resolution timeline.

Alternative Access

If you are unable to access content on our Site due to an accessibility barrier, we are committed to providing reasonable assistance through alternative means. Please contact us by phone at (866) 988-7405 and a team member will assist you in obtaining the information you need.

Formal Complaints and Dispute Resolution

If you are not satisfied with our response to an accessibility complaint, you have the right to submit a complaint to the appropriate government authority. Applicable authorities include:

The U.S. Department of Justice, Civil Rights Division, for ADA Title III complaints: https://www.ada.gov/filing-a-complaint/
The California Civil Rights Department, for complaints under the Unruh Civil Rights Act: https://calcivilrights.ca.gov/
The U.S. Department of Justice ADA Information Line: 1-800-514-0301 (voice) or 1-833-610-1264 (TTY)

We are committed to working in good faith to resolve all accessibility complaints and to avoiding litigation through proactive remediation and responsive communication.

Technical Specifications

Our Site is intended to support current browsers and commonly used assistive technologies. While we cannot guarantee compatibility with every assistive technology, the following are target technologies for review:

Target Screen Readers

JAWS (Job Access With Speech) with Chrome on Windows
NVDA (NonVisual Desktop Access) with Firefox on Windows
VoiceOver with Safari on macOS
VoiceOver with Safari on iOS
TalkBack with Chrome on Android

Supported Browsers

Google Chrome (current and immediately prior version)
Mozilla Firefox (current and immediately prior version)
Apple Safari (current and immediately prior version)
Microsoft Edge (current and immediately prior version)

We do not support legacy browsers such as Internet Explorer. Content accessed via unsupported browsers may not be fully accessible.

Updates to This Accessibility Statement

This Accessibility Statement is reviewed and updated periodically and on an as-needed basis when material changes are made to our Site or accessibility practices. The date of the most recent update is shown at the top of this Statement.

We encourage you to review this Statement periodically and to contact us with any questions or feedback about our accessibility practices.

Contact Us

For all accessibility-related inquiries, feedback, or requests for assistance:

Email: info@sunderstorm.com
Phone: (866) 988-7405
Mail: Sunderstorm, Inc., 4605 Lankershim Blvd STE 418, North Hollywood CA 91601, Attention: Accessibility Coordinator

Thank you for helping us improve the accessibility of the LIME Cannabis website. We are committed to making our digital experience welcoming and usable for everyone.